This page describes how to use Alerts management features in Axiodis and corresponding key points.
Goals
Alerts management allows the system to define and send alerts (e-mail alerts, SMS, ...) to inform and prevent final users and / or customers about execution of different events and process which could require a specific monitoring as for instance :
- Sending an alert for the final customer to confirm the order integration in Axiodis
- Sending an alert for the final customer to confirm the planned date / time of a delivery
- Sending an alert for the final customer to confirm the date / time of approach of a delivery
- Sending an alert for the final customer to confirm the real date / time of a delivery
- Sending an alert about a status update for an order
- ...
Sending SMS alerts needs to have dedicated API with a phone operator.
Data and constraints
For reminder, the diagram belows show links and relations betweens objects about alerts :
- Logistics sites → Business contacts : Business contacts can be linked to logistics sites (0 to n contacts for each logistics site)
- Business contacts → Alerts : Alerts can be linked to business contacts (0 to n alerts for each contact)
Alerts can be defined in "Data and Constraints" module, "Alerts" screen :
The grid propose all alerts defined in the system with :
- Description of the alert : validity period, alert type, content, options, ...
- Triggers to execute the alert
Description
Alerts can be defined with following attributes :
- Validity period
N° | Attribute | Description | Example |
|---|---|---|---|
| 1 | Automatic process | ||
| 2 | Beginning / End | ||
| 3 | |||
| 4 | |||
| 5 | |||
| 6 |
- Alert type & Sending frequence
N° | Attribute | Description | Example |
|---|---|---|---|
| 1 | Type | ||
| 2 | Sending frequence | ||
| 3 | Exclude the alerts on routes whose scheduled departure is beyond | ||
| 4 | Exclude the alerts on sites whose scheduled date is below | ||
| 5 | |||
| 6 |
Triggers
Triggers allow to define when notifications have to be displayed on devices for Axiomobil for the drivers :
TODO :
- Link with Business Contacts
- Link with Logistics Sites
Alerts can be defined in "Data and Constraints" module, "Alerts" screen :
Cockpits display
Alerts options are available in different cockpits (planning, execution management) by displaying view "Alerts" in menu "Perspectives / Windows" :
In progress. Coming soon...