This page describes how to use Alerts management features in Axiodis and corresponding key points.
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A workflow is dedicated for alerts status and each status can be highlighted with a customized color in the different cockpits (planning module, execution management module).
Data and constraints
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For reminder, the diagram belows show links and relations betweens objects about alerts :
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(1) First message / next messages : Define some rules management about messages content to send in case of several alerts can be sent to a final customer and based on following rules :
(2) Content alert Parameters
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| Attribute | Description | Example | ||||
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| Object | Define the Axiodis object to use for the parameter :
| Sequence : Sequence object selected to display a sequence information in the message of the alert | ||||
| Attribute | Define the attribute of the Axiodis object above to use for the parameter | Sequence.beginning : beginning of the date/hour of delivery or collection to display in the message of the alert | ||||
| Format | Format to apply to the attribute below for displaying value in the message of the alert (available only for specific attributes types : date/hour, integer, float, boolean, ...) | dd/MM/yyyy HH:mm : the message will display date/hour of delivery or collection in the following format 15/02/2018 11:1505 | ||||
| Group of identifcal | Yes | Hour | Morning | Afternoon | Rounding min | Rounding max |
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| Define an option about attributes to consider to apply only one grouped sending for the alert (it means that the system will send only one alert instead of several alerts if the value if the same for attributes defined as "grouped") | If "Group of identical" is defined on the attribue "date / hour" of the sequence and the sequence is composed of 3 operations, the system will send only one alert with the following content :
Instead of sending 3 alerts as following :
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| Hour | Define different options about hours attributes to display in the message of the alert (available only for hours attributes) :
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| Morning | Define the label to display in the message of the alert for the hour attribute if hour is defined on "Half day" value and hour < 12h | Morning, AM, ... |
| Afternoon | Define the label to display in the message of the alert for the hour attribute if hour is defined on "Half day" value and hour >= 12h | Afternoon, PM, ... |
| Rounding min | Define the value to apply the minimum rounding value for the hour attribute if hour is defined on "Half day" or "Rounded" value | -15, +15, ... |
| Rounding max | Define the value to apply the maximum rounding value for the hour attribute if hour is defined on "Rounded" value | +15, +30, +60, ... |
Icon 
displays a popup to resume the content of the alert which will be sent.
Triggers
Triggers allow to define
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- Sequence
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criteria to take into account to send alerts in a automatic way (disabled if alerts are defined in a manual moode) :
- Sequence : Following criteria on sequences level can be considered to send an alert automatically
- Progress status of the sequence (see "Progress status" defined in Administration module, "General / Status / Progress status" screen)
- Value of sequence attribute (by selecting a sequence field and an condition on the field value) : quantity, free information, ...
- Required notification (it means that if notification is linked to a sequence and defined as a criterion, an alert will be sent automatically)
- Transport operation : Following criteria on operations level can be considered to send an alert automatically
- Logistics status of the operation (see "Logistics status" defined in Administration module, "General / Status / Logistics status" screen)
- Progress status of the operation (see "Progress status" defined in Administration module, "General / Status / Progress status" screen)
- Value of operation attribute (by selecting an operation field and an condition on the field value) : quantity, free information, ...
- Required notification (it means that if notification is linked to an operation and defined as a criterion, an alert will be sent automatically)
TODO :
- Link with Business Contacts
- Link with Logistics Sites
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